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| PhonixLTWould you like to know who's calling you before you answer the phone? Whether they are a customer? What they last purchased and when? How much they owe you? Whether they have called before? What area they are calling from? If you use Sage Line 50, Outlook or ACT!, you need PhonixLT Contact us on 0771 388 2553
PhonixLT will save you time and money. Imagine having your customers account opened automatically in Sage as soon as the phone rings. No time wasted asking for Account Names and numbers. Immediate access to all their trading history enabling you to quote an appropriate price. Provide your customers with a highly professional, personalised response. PhonixLT is optimised for use with digital telephone systems using Tapi drivers and for single line analogue (PSTN) systems. PhonixLT works with virtually all digital systems including BT BCM, Phillips IPK and Avaya. Analogue lines use the CTI hardware manufactured by Crucible Technologies. PhonixLT also supports SIP calls on Avaya systems. Analogue line support is now only available for single lines as Crucible have withdrawn the 3 and 6 line units. Contact information can be read from Sage Line 50, ACT! and Microsoft Outlook. The ACT! interface has been successfully tested with ACT! 2009 (version 11) PhonixLT uses the official Software Development Kits (SDK) to interact with Sage and ACT!. rather than relying on "Macros" to send keystrokes to the application which tends to be slow and prone to error. Using the SDKs means we can look up all the telephone numbers associated with a Contact, even including Delivery Addresses and exactly control how information is displayed. PhonixLT is very fast and very simple to use. Unlike most other systems, Phonix and PhonixLT can pop up Sage Line 50 rather than just displaying data extracted from Sage. PhonixLT loads multiple telephone numbers per contact (2 fields for Sage, 4 each for ACT! and Outlook) so the contact will be found whether they are calling from home, office or mobile and whatever application their information is in. Telephone Numbers from Sage Delivery Addresses can also be loaded. The location for new, unknown contacts will be displayed by Area Code e.g. 01604 = Northampton and can be easily looked up on Google using a single mouse click. New contacts can simply added to Outlook and ACT! The powerful Find function can instantly locate contact information by Name, Company, Postcode, Account Reference or Telephone number in any of the applications. View a brief demonstration here (wmv file) or here for an Mp4 version PhonixLT Features
DownloadsTo download a trial copy select the version of Sage Line 50 you have from the list below. You will need to unzip the downloaded file and run the setup program to install PhonixLT. If the Sage version you require is not in the list please request the relevant version by email or call us on 0771 388 2553. Please make sure you read the Installation Tips below before installing the files.
Installation TipsImportant - if you are downloading for Windows XP, please ensure that you unzip the download to a folder before trying to install. The setup program will not run directly from a zipped folder. Please also ensure that you unzip the files to a folder near the root of the drive. e.g. C:\Download. The setup program will not install if the path to the set up files is too long. If you want to pop up Sage information then Sage Line 50 should be installed on any machines you intend to run PhonixLT on. The Sage Data files should be excluded from any Anti Virus Scans. This includes server based scanning engines. Apart from causing general performance issues with Sage itself (in particular with Norton AV) we have one reported incident of application crashes caused by McAfee scanning Sage Data files located on a file server. If using Windows Vista you must use the "Run as Administrator" option to install and run PhonixLT. Vista User Access Control must be turned off as it prevents Sage "popping up". SDO Activation KeyPlease note that you will need to obtain an SDO Activation key directly from Sage Customer Services in order to run Transpose more than a few times. This key is supplied free of charge and must be entered in Sage Line 50 (not Transpose) via the Tools -> Activation -> Enable 3rd Party Integration menu option. Sage Customer Services can be contacted on 0845 1116666 (Great Britain), 0845 2450280 (Northern Ireland), 01 6420863 (Republic of Ireland) An SDO key is required for all applications that use the Sage Data Objects (SDO).
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Copyright © 2005 - 2009 Steve Blencowe Systems LimitedLast Updated 14/06/2010
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